Due to rapidly increasing monthly usage fees, the Durham Public Library has made some difficult decisions regarding the Hoopla service. Due to rapidly increasing monthly usage fees, the Durham Public Library has made some difficult decisions regarding our Hoopla account, resulting in service changes for Hoopla users. Starting May 1st, we are reducing the number of hoopla checkouts you can make each month from six to four and we are instituting a monthly budget cap.
We know that hoopla is a popular service with our patrons, who enjoy the ability to check out ebooks, eAudiobooks, eComics, videos and music albums from the service. We also love offering hoopla to patrons and will continue doing so. Unfortunately, the cost of hoopla and other digital materials continues to rise.
The Library pays for each item downloaded from hoopla, and increased popularity is rapidly driving up the cost. Hoopla costs have increased almost 70% over the last year. To make the service sustainable within the confines of the library’s budget, we’ve had to lower the maximum number of monthly borrows and cap our monthly costs.
We apologize for the inconvenience this will cause. Please note that there will be no changes to the Libby/Overdrive service, which also offers downloadable ebooks and eAudiobooks.
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